Viewing and creating exports

From the Reports section of Global view, MSP admin users with sufficient permissions can export data from their channel and descendant workspaces in CSV format. The export categories include:

  • Global ticket logs
  • Global protected users
  • Global devices
  • Workspace lists
  • Workspace summaries
  • Admin user notifications
note

Coro provides ticket log exports as ZIP archives that contain one or more CSV files. Each ticket type is exported as a separate CSV file to maintain a clear and organized file structure.

Viewing exports

To view generated exports:

  1. Sign in to the Coro console .
  2. Select Global view from the top of the console:

    Global view toggle

  3. From the sidebar, select control panel icon to access Global Settings .

    Coro displays the Global Settings page.

  4. Select Reports :

    Reports

    Coro displays the Reports > Exports page:

    Exports tab

    You can filter by export category and search for specific exports.

note

Coro lists exports generated in the past 24 hours. MSP admin users can download exports by selecting CSV or ZIP:

CSV

After 24 hours, the export expires and you must generate a new one.

Creating exports

To create an export:

  1. Select + NEW EXPORT :

    new export button

  2. Select the export category:

    new export button

  3. Enter the details to include in the export:
    • Tickets : Select all tickets in the last 90 days, or specific tickets from selected workspaces, modules, or ticket types in a selected date range.
    • Devices : Select all protected devices, or devices with specific operating system (OS) versions, Coro versions, vulnerabilities, or associated with specific workspaces or group labels.
    • Users : Select all protected users, or users from specific workspaces or cloud applications.
    • Workspaces list : Select all workspaces, or workspaces with specific statuses, workspace labels, global policies, or subscriptions.
    • Workspaces summary : Select all workspaces, or workspaces with specific statuses, workspace labels, global policies, or subscriptions.
    • Admin notifications : Select all workspaces, or workspaces with specific statuses, workspace labels, global policies, or subscriptions.
  4. Select GENERATE .
  5. Refresh your browser to view the export in the list. This may take a few minutes.
  6. Select CSV or ZIP to download the export:

    CSV