Upgrading the Coro Agent version

This article discusses how to upgrade the Coro Agent software on your endpoint devices. You can check the current version for your endpoint devices through the Coro console.

To upgrade the Coro Agent, see the instructions for your device operating system:

• Windows devices
• macOS devices

Checking the current Coro Agent version on an endpoint device

To view which Coro Agent version is installed on a specific endpoint device, use the Devices page:

1. Sign into the Coro console , then select Devices from the toolbar:

   

2. Select an endpoint device from the devices list.

   The Coro Agent version installed on the endpoint device is displayed under the Coro Protection section:

   

Windows devices

The process for upgrading the Coro Agent depends on the version currently installed on your Windows device.

From version 1.9, the Coro Agent supports automatic silent updates. Versions prior to 1.9 must be updated manually.

Build 2.0.36.1 and later

Devices running this build number can be updated through the following mechanisms:

• End users receive auto-update notifications when relevant. The Coro Agent is downloaded and installed automatically, with the user prompted to restart their device to enable the new version.

  Important

  To enable the Agent to silently auto-update to the newest stable version, include your Windows device in the Allow self-update to the latest stable version device setting. For more information, see Device protection settings.

• Mass deployment through a Remote Monitoring and Management (RMM) tool. Admin users with sufficient permissions should first remove tamper protection from the workspace prior to downloading the latest version and configuring the RMM tool for upgrading.
• The Coro Agent can be manually upgraded in-place on each endpoint device. To learn more, see Deploying the Agent on Windows .

Builds 2.0.27.1 - 2.0.33.1

Devices running these build numbers can be updated through the following mechanisms:

• Mass deployment through a Remote Monitoring and Management (RMM) tool. Admin users should first remove tamper protection from the workspace prior to downloading the latest version and configuring the RMM tool for upgrading.
• The Coro Agent can be manually upgraded in-place on each endpoint device. To learn more, see Deploying the Agent on Windows .

Builds 2.0.26.1 and earlier

• Devices running build 2.0.26.1 must have the Agent software removed manually before the new version can be installed. You can achieve this through the standard Windows Add or remove programs feature, or by seeking assistance from Coro Support .

  After the software has been successfully removed, install the new Agent version as described in Deploying the Agent on Windows.

macOS devices

The macOS version of the Coro Agent supports automatic silent updates.

Devices can be updated through the following mechanisms:

• End users receive auto-update notifications when relevant. The Coro Agent is downloaded and installed automatically.
• Mass deployment through a Remote Monitoring and Management (RMM) tool. Admin users users with sufficient permissions should first remove tamper protection from the workspace prior to downloading the latest version and configuring the RMM tool for upgrading.
• The Coro Agent can be manually upgraded in-place on each endpoint device. To learn more, see Deploying the Agent on macOS .