Upgrading the Coro Agent version¶

This article discusses how to upgrade the Coro Agent software on your endpoint devices. You can check the current version for your endpoint devices through the Coro console.

To upgrade the Coro Agent, see the instructions for your device operating system:

• Windows devices
• macOS devices

Checking the current Coro Agent version on an endpoint device¶

To view which Coro Agent version is installed on a specific endpoint device, use the Devices page:

1. Sign into the Coro console, then select Devices from the toolbar:

   

2. Select an endpoint device from the devices list.

   The Coro Agent version installed on the endpoint device is displayed under the Coro Protection section:

   

Windows devices¶

The process for upgrading the Coro Agent depends on the version currently installed on your Windows device.

From version 1.9, Coro Agent supports automatic silent updates. Versions prior to 1.9 must be updated manually.

Build 2.0.36.1 and later¶

Devices running this build number can be updated through the following mechanisms:

• End users receive auto-update notifications when relevant. Coro Agent is downloaded and installed automatically, with the user prompted to restart their device to enable the new version.
• Mass deployment through a Remote Monitoring and Management (RMM) tool. Admin users should first remove tamper protection from the workspace prior to downloading the latest version and configuring the RMM tool for upgrading.
• The Coro Agent can be manually upgraded in-place on each endpoint device. To learn more, see Deploying the Agent on Windows.

Builds 2.0.27.1 - 2.0.33.1¶

Devices running these build numbers can be updated through the following mechanisms:

• Mass deployment through a Remote Monitoring and Management (RMM) tool. Admin users should first remove tamper protection from the workspace prior to downloading the latest version and configuring the RMM tool for upgrading.
• The Coro Agent can be manually upgraded in-place on each endpoint device. To learn more, see Deploying the Agent on Windows.

Builds 2.0.26.1 and earlier¶

• Devices running build 2.0.26.1 must have the Agent software removed manually before the new version can be installed. You can achieve this through the standard Windows Add or remove programs feature, or by seeking assistance from Coro Support.

  After the software has been successfully removed, install the new Agent version as described in Deploying the Agent on Windows.

macOS devices¶

The macOS version of the Coro Agent periodically checks for updates. If a newer version is identified, the user is notified via a system notification:

A notification also appears within the Coro Agent desktop app:

Either notification message can be selected to trigger the update dialog:

The user can then choose:

• Skip This Version: The newer version is not installed and the user is not prompted again for this version. To manually update the Agent, see Deploying Coro on macOS endpoints.

• Remind Me Later: The same prompt is shown again 24 hours in the future.

• Install Update: Immediately installs the new version and restarts the Agent.

The prompt also includes the option to Automatically download and install updates in the future. Leave this checkbox selected (its default state) to allow all future updates to be installed automatically without further prompts.