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Device Password Missing

A device password is a security feature implemented on both Windows and macOS devices to enhance the protection of data and sensitive information stored on the device. Enforcing a device password ensures that unauthorized users cannot gain easy access to a device.

Creating a new Device Password Missing policy

To create a new Device Password Missing policy:

  1. From the Device Posture tab, select + ADD:

    Add new device posture policy

  2. Select Add to Windows or Add to macOS.

    The Add new device policy dialog appears.

  3. Select Device Password Missing from the Select policy type dropdown.

    Add new Device Password Missing policy

  4. Configure the following attribute:

    • Action: Select Review.
  5. Enter label names (predefined or custom) to the Labels field listed under Apply policy to devices with these labels to apply the new policy to specific groups of devices.

    Apply device policy labels

  6. Select SAVE.

    The policy is created with the configured settings.


    When a password is missing on a device, a Device Password Missing ticket type is created.

The policy can be viewed by selecting the dropdown next to Device Password Missing on the Device Posture tab. See: Device posture configuration overview.

The following policy details are displayed:

  • Device labels applicable to the policy.

  • The action(s) applicable to the policy, for example, Review.

View Device Password Missing policy