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Enrolling Android devices

Before you begin, determine if the device is to be enrolled as a Company Owned Device (COD) or Bring Your Own Device (BYOD). For more details about each type, see Overview.

In both cases, device preparation can be performed remotely by the end user, unless your organizational security policies prohibit this.

Read the following procedure for instructions on enrolling your device type:

Note

You cannot enroll an Android device until you have configured Coro with a connection to your authorized Google Enterprise account. For details, see Configuring certificates and account access.

Enrolling a company owned device

Important

This process fully factory-resets the device - make sure you have backed-up any important data before you start.

Follow the steps in each of these sections to enroll a company owned Android device:

Prerequisites

For company-owned Android device enrollments, make sure you have the following before you begin:

  • An Android device, running Google-certified Android version 9 and later, unlocked and powered up. The device must have access to a WiFi network.
  • Access to the Coro Console.

Before you can proceed to prepare a device, first obtain the MDM server enrollment link:

  1. Log into the Coro console and navigate to the Mobile Device Management module.

  2. On the MDM Management page, select the Devices tab.

    Devices tab

  3. Select + ENROLL NEW DEVICE, then select Android Device.

    Enroll Android device link

    Coro displays the Enroll New Android Device dialog:

    Enroll new Android device dialog

  4. Choose Company Owned Device (COD). Coro displays the Enrollment Configuration step:

    Enroll a company owned Android device

  5. This page includes a scanable QR code, for devices in-hand, and a token that you can send to device users where the enrollment is taking place remotely.

Preparing a device

The following steps describe how to prepare an Android device for Coro MDM management:

  1. Perform a factory reset of the device. This is typically achieved through your device Settings app:

    reseting an Android device

    Note

    Your experience may vary depending on the installed variant of Android.

  2. When the device restarts, follow the new device setup wizard. During this process, make sure to connect to a working WiFi network.

  3. Skip any steps that ask you to copy or download apps or data from another device.

  4. When asked to sign in with your Google account, enter afw#setup into the Email or phone text box:

    Signing in with afw#setup

  5. Tap Next to continue.

  6. Your device enters fully-managed setup. When you are asked to confirm, tap Accept & continue.

  7. Android performs various checks and requests confirmation that you understand you are configuring a work device. When prompted, tap Next.

    After a short wait, Android installs the Device Policy app and begins enrollment.

  8. Device Policy requires an enrollment code to continue. For this purpose, the app requests access to the device camera. Tap While using the app or Only this time as required.

  9. Choose to:

    • Use the camera to scan the QR code generated in the Coro Console.
    • Or, tap Enter code manually and type in the token code, also from the Coro Console. If your device is already with the end-user, direct them to use this option and provide the token to them.

    Scanning the QR code or using the token

  10. Your device validates the token and continues through managed setup. During this process, You may get asked to confirm items such as:

    • Google Chrome terms and conditions and functionality options
    • Managed work app installation
    • Identity and credentials
  11. Follow all on-screen instructions to continue.

At completion, the device is ready to use and enrolled with Coro MDM.

Your Coro MDM device list is automatically populated with the connected device:

Coro MDM device list with new device

Enrolling a BYOD Android device

Note

For BYOD enrollments, no factory reset is necessary and the enrollment process configures a separate selectable Work profile on the device for Coro MDM device monitoring and application control. The original Personal device profile remains unaffected.

Follow these steps to enroll a Bring Your Own Device (BYOD) device:

Prerequisites

For BYOD Android device enrollments, make sure you have the following before you begin:

  • An Android device, running Google-certified Android version 9 and later, unlocked and powered up. The device must have access to a WiFi network.
  • Access to the Coro Console.

Before you can enroll a device as BYOD, you first need to obtain the enrollment link and send it to the device's user. Coro enables you to bulk email an enrollment link to one or more users. Alternatively, you can copy the link and paste it directly into a browser on the device.

To access the enrollment link, perform the following steps:

  1. Log into the Coro console and navigate to the Mobile Device Management module.

  2. On the MDM Management page, select the Devices tab:

    Devices tab

  3. Select + ENROLL NEW DEVICE, then select Android Device:

    Enroll Android device link

    Coro displays the Enroll New Android Device dialog:

    Enroll new Android device dialog

  4. Choose Bring Your Own Device (BYOD). Coro displays the Enrollment Configuration step:

    Enroll a BYOD Android device

  5. Enter one or more email addresses in the box provided.

    Note

    Type an address, then press space or enter to validate it. Or, use commas to separate a list of addresses.

  6. Select SEND INVITATIONS to request Coro to send a preformed email template to each address in the list containing instructions and a link to begin the enrollment process.

    Alternatively, use the COPY LINK button to copy the enrollment link to your clipboard and paste this into a browser on the device.

Activating enrollment on a device

On the Android device, perform these steps to enroll:

  1. Access the invitation email through your device's mail app, and tap the included device enrollment link.

  2. Your device prompts you to set up a work profile. To continue, tap Next:

    Enrollng an Android device as BYOD

  3. After a short wait, your device prompts you to confirm acceptance of the terms of use:

    Enrollng an Android device as BYOD

    Note

    To read the terms of use, tap View terms.

    Tap Accept & continue to agree.

  4. Your device now downloads required software and configures the work profile. After this process completes, tap Next to continue:

    Enrollng an Android device as BYOD

  5. Your device performs a series of final updates and registers itself with Coro MDM. The installer closes automatically when finished.

After the enrollment process has completed, your Coro MDM device list is automatically populated with the connected device:

Coro MDM device list with new Android device

Switching profiles on your device

To access your work profile, swipe up on the home screen to view all installed apps.

Then, swipe left or right to switch between personal and work profiles, each containing its own app list:

Switching between personal and work profile app lists