Two-factor authentication (2FA)

Two-factor authentication (2FA) is a security method that requires users to provide two distinct forms of verification, typically a password and a unique code sent to a device, enhancing protection by adding an extra layer of defense against unauthorized access to accounts and systems.

2FA is supported by Coro to reduce the risk of unauthorized access to your Coro console.

Setting up 2FA with Coro

The first factor is your user credentials (username and password) and the second factor is provided through a mobile app.

There are two methods for enforcing 2FA:

• An admin user chooses to enable 2FA from their profile .
• 2FA is enforced for all Admin users .

Enabling 2FA from an admin user's profile

To enable 2FA from an admin user profile:

1. Install an authenticator app on your mobile device (such as Google Authenticator).
2. Log into the Coro console and select the User Profile icon in the toolbar (an avatar, typically set to your initials):

   

3. Select My Account from the menu:

   

4. Select the Two Factor Auth tab:

   

5. Scan the QR code into the mobile authenticator app.

   The app generates a trusted unique code for use with every login attempt.

6. Enter the authentication code in the box provided.
7. Select Confirm .

   2FA is enabled.

You can choose to remove 2FA by selecting Delete two factor auth data at any time after it has been setup:

Enforcing 2FA for all admin users

To enforce 2FA for all admin users:

1. Log into the Coro console and select Control Panel from the toolbar:

   

2. From the workspace section, select Access Control .

   

3. Select the Admin users tab:

   

4. Scroll down and enable Require two-factor authentication for all admins :

   

   2FA is enforced for all admin users.

Resetting 2FA on an admin user account

In the event that an admin user has lost their mobile device or access to their authenticator app, another admin user with sufficient permissions from the user's workspace can reset 2FA by deleting the user's 2FA data and requiring the user to re-enable 2FA upon their next login. Alternatively, they can contact Coro Support for assistance with resetting 2FA.

For an admin user to delete another user's 2FA data:

1. Log into the Coro console and select Control Panel from the toolbar:

   

2. From the workspace section, select Access Control > Admin users :

   

3. Select the 3-dot action menu to the right of a 2FA enabled admin user's account:

   

4. Select Delete 2FA Data .

   

   The Delete 2FA Data confirmation dialog is displayed:

5. Select YES, DELETE .

   

   2FA is removed from the selected admin user's account, and an update message is displayed:

   

   The admin user can repeat the 2FA setup process.