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Activating Cloud Backup for an MSP account

This article is applicable to Managed Service Provider (MSP) customers only.

Coro Cloud Backup is powered by Keepit. To start using Cloud Backup, activate your MSP account through the Coro console. Coro creates a Keepit service account for MSPs, enabling MSP admin users to add their customer workspaces to the Cloud Backup service, but does not include backup or restore capabilities for the MSP workspace itself.

Perform the following steps:

  1. Make sure that the Cloud Backup module has been added to your MSP workspace subscription. For more information, contact Coro Support.

  2. Sign in to the Coro console.

  3. Select Global view from the top of the console:

    Global view toggle
  4. From the sidebar, select Global Settings > Cloud Backup:

    Global Settings - Cloud Backup option

    Coro presents the Cloud Backup page:

    Cloud Backup ready to activate
  5. Select ACTIVATE CLOUD BACKUP to get started.

    Coro displays the Activate Cloud Backup dialog:

    Activate Cloud Backup dialog
  6. Use the Data center dropdown to select the regional data center in which you want backup data to be stored. This applies to all customers added for cloud backups:

    Activate Cloud Backup dialog - select data center
    Important

    This is a one-time setting. You cannot change the region after activation.

  7. Select ACTIVATE to complete the process.

After a short wait, Coro returns to the Global Settings > Cloud Backup page, showing your activated data center:

Cloud Backup activated

You can now add customer workspaces for cloud backups.