Access permissions violation¶

Cloud application permissions can be explicitly specified by an admin user by navigating to Control Panel > Cloud Applications.

For further information on cloud application permissions, see Setting permissions for your cloud applications.

The ticket displays key details of the Access Permissions Violation, including information about the location from where the access was performed, and the specific Service (in this example, Dropbox) related to the violation:

The Full Details section provides references to suspected activities. The suspected activities are highlighted in red. In the example below, the user account has performed several activities (Download and Login on Dropbox) from different locations which are not permitted.

Selecting the ACTION button allows the user to perform a particular set of related actions:

Close ticket¶

Closes the ticket as the file was remediated and does not possess further threat.

Suspend user from all cloud apps¶

Quarantine the specific user account from all cloud services in order to eliminate the option of account takeover.

Suspend user from¶

[Specific cloud service, for example, Dropbox]:

Quarantine the specific user account from a specific cloud services in order to eliminate the option of account takeover.

Request user to sign-in to all cloud apps¶

Request the specific user to re-sign into their account on all cloud services in order to eliminate the option of account takeover.

Request user to sign-in to¶

[Specific cloud service, for example, Dropbox]: Request the specific user to re-sign into their account on a specific cloud service in order to eliminate the option of account takeover.

Contact user¶

Send a direct message to the user. In this case the original details of the ticket are included in the message.