Workspaces

Managed Service Provider (MSP) admin users with sufficient permissions can manage their respective customer workspaces from the Workspaces page. The page displays the currently signed-in workspace and all its descendant workspaces.

MSP admin users manage the following workspace types:

• Regular : Standalone workspaces assigned to direct customers and managed by admin users. Regular workspaces cannot serve as parents or containers for channel workspaces.
• Channel : MSP workspaces that function as the parent/container of other channel and child workspaces.
• Child : Workspaces belonging to the customers of an MSP admin user.

Accessing the Workspaces page

To access the Workspaces page:

1. Sign in to the Coro console .
2. Select Global view :

   

3. From the sidebar, select Workspaces :

   

   Coro displays the Workspaces page:

   

4. To switch between hierarchy and list view, use the view toggle:

   

Using global workspace actions

Use the actions menu at the top of the Workspaces page to perform high-level actions that apply to your entire workspace network.

Select ACTIONS to perform the following workspace actions:

• Create channel and child workspaces
• Export workspaces list CSV
• Export admin notifications
• Export workspaces summary CSV

Viewing workspaces in hierarchy view

In hierarchy view, Coro helps MSP admin users explore their full workspace structure without pagination. In this view, you can search for and take actions on your workspaces.

From the left pane, view your entire workspace structure and hierarchy. Select to expand or collapse all workspaces:

Coro displays a count of each channel workspace's descendant workspaces. Select the arrow next to a workspace to view its immediate descendant workspaces or collapse all descendant workspaces:

Select a single workspace to view more details in the right pane:

View details about the workspace, such as:

• Workspace ID.
• Workspace labels .
• Global policies .
• Workspace status .
• Subscription plan .
• Number of open tickets. Select the panel to view the workspace Ticket Log .
• Number of protected devices. Select the panel to view the workspace Devices list .
• Number of protected users. Select the panel to view the workspace Protected Users list .
• Number of protectable users.
• Associated child workspaces. View the number of protected and protectable users, protected devices, and open tickets, as well as any associated workspace labels for each child workspace. Select the arrow adjacent to a child workspace to go to its Actionboard.

Viewing workspaces in list view

In list view, Coro provides a paginated display of all available workspaces. This view is useful for MSP admin users who want to scan, search, and take bulk actions across large sets of workspaces:

List view displays the parent channel workspace name after the workspace type:

View details about the workspace, such as the:

• Workspace type.
• Parent channel workspace.
• Subscription plan .
• Workspace status .
• Global policies .
• Protected and protectable users. Select the number of protected users to view the workspace Protected Users list .
• Protected devices. Select the number of devices to view the workspace Devices list .
• Open tickets .

Filtering workspaces

From hierarchy view, enable Show only channel workspaces to hide child workspaces:

From list view, filter for workspaces by:

• Status : Workspace status
• Labels : Workspace labels
• Policy : Global policies applied to the workspace
• Subscription : Workspace subscription
• Type : Child or channel workspace

Searching for workspaces

Search for workspaces in both hierarchy and list view by:

• Workspace name
• Workspace ID

Managing individual workspaces

From the Workspaces page, you can manage individual workspaces. Actions vary depending on your selected view (hierarchy or list) and your MSP admin user role. You can edit workspace details, manage subscriptions, archive workspaces, and add workspace labels, either individually or in bulk.

To select actions for a workspace in hierarchy view, select the workspace in the left pane, and then select ACTIONS:

To select actions for a workspace in list view, select the three-dot menu adjacent to that workspace:

The actions include:

To go to the Actionboard of the selected workspace, select:

• VIEW WORKSPACE in hierarchy view:

  

• View workspace from the three-dot menu in list view:

  

For further information on workspace subscription actions, see:

• Starting a subscription .
• Stopping a subscription .
• Editing workspace subscriptions .

Managing multiple workspaces

To perform bulk actions, select multiple workspaces:

• In hierarchy view:

  

  You can also hover over a channel workspace to view a three-dot menu. From the three-dot menu, select:

  • Select all descendants : Select all descendant channel and child workspaces.
  • Select all descendant children : Select all immediate child workspaces.

  

• In list view:

  

Select and deselect workspaces individually, or use the checkbox at the top to select all workspaces.

When you select multiple workspaces, Coro displays an additional ACTIONS button above the workspace list. The available actions reflect what is applicable to the workspaces you selected, such as editing workspaces, starting or stopping subscriptions, adding labels, and assigning global policies:

Channel hierarchy

Channel workspaces are organized into the following hierarchical structure:

See also:

• Adding a new MSP admin user
• Archiving workspaces
• Creating workspaces
• Restoring archived workspaces