Protecting a Microsoft 365 shared mailbox

Coro can protect Microsoft 365 shared mailboxes using the following two part process:

1. Verify your shared mailbox is appropriately licensed by Microsoft 365
2. Synchronize the shared mailbox with the Coro environment

Verify your shared mailbox is appropriately licensed by Microsoft 365

In order for Coro to effectively protect shared mailboxes, it is crucial that your account is appropriately licensed by Microsoft 365. This ensures that Coro can apply security measures to the mailbox and provide the necessary protection.

To ensure your shared mailbox is appropriately licensed by Microsoft 365:

1. Log in to your O365 admin portal:

   

2. Click Identity (previously Azure ):

   

3. Click Users > All Users :

   

4. Use Search to Locate the shared mailbox:

   

5. Click the username displayed next to Identities :

   

6. Click the Properties tab:

   

7. Locate the Usage Location field:

   

   1. If Usage Location is blank, click Settings :

      

      The Settings page appears:

      

   2. Select a location from the Usage location dropdown:

      

   3. Click Save :

      

      The changes are saved.

8. Click Licenses :

   

9. Select the Microsoft 365 license to assign to the shared mailbox:

   

10. Select the Microsoft 365 license options to assign to the shared mailbox:

    

11. Click Save :

    

    The changes are saved.

12. Refresh the page to confirm that the license is successfully attached to your shared mailbox.

Synchronize the shared mailbox with the Coro environment

After verifying your shared mailbox is appropriately licensed by Microsoft 365, synchronize the shared mailbox from the Coro Environment.

To synchronize the shared mailbox:

1. Click Control Panel from the toolbar:

   

2. Click Users :

   

   1. If you have already added protection to all users or if the shared mailbox is a member of a protected group, click Sync from the Protected users or Protected groups tab:

      

      The shared mailbox is synced and protected by Coro.

   2. If the shared email box is not part of any protected groups, it must be added to protection individually.

      For further information, see Adding users and user groups for protection.