Protecting a Microsoft 365 shared mailbox

Coro can protect Microsoft 365 shared mailboxes using the following two part process:

  1. Verify your shared mailbox is appropriately licensed by Microsoft 365
  2. Synchronize the shared mailbox with the Coro environment

Verify your shared mailbox is appropriately licensed by Microsoft 365

In order for Coro to effectively protect shared mailboxes, it is crucial that your account is appropriately licensed by Microsoft 365. This ensures that Coro can apply security measures to the mailbox and provide the necessary protection.

To ensure your shared mailbox is appropriately licensed by Microsoft 365:

  1. Sign in to your M365 admin portal:

    M365 admin portal

  2. Select Identity (previously Azure ):

    Identity

  3. Select Users > All Users :

    All users

  4. Use Search to Locate the shared mailbox:

    Search

  5. Select the username displayed next to Identities :

    Select user

  6. Select the Properties tab:

    Properties

  7. Locate the Usage Location field:

    Usage location

    1. If Usage Location is blank, select Settings :

      Settings

      Coro displays the Settings page:

      Settings page

    2. Select a location from the Usage location dropdown:

      Usage location

    3. Select Save :

      Save

  8. Select Licenses :

    Licenses

  9. Select the Microsoft 365 license to assign to the shared mailbox:

    Select license

  10. Select the Microsoft 365 license options to assign to the shared mailbox:

    Select license options

  11. Select Save :

    Save

  12. Refresh the page to confirm that the license is successfully attached to your shared mailbox.

Synchronize the shared mailbox with the Coro environment

After verifying your shared mailbox is appropriately licensed by Microsoft 365, synchronize the shared mailbox from the Coro Environment.

To synchronize the shared mailbox:

  1. Sign in to the Coro console .
  2. From the sidebar, select Control Panel to access the Control Panel .
  3. Select Users :

    Control Panel

  4. If you have already added protection to all users or if the shared mailbox is a member of a protected group, select Sync from the Protected users or Protected groups tab:

    Synchronize users/protected groups

    Coro syncs and protects the shared mailbox.

    If the shared mailbox is not part of any protected groups, it must be added to protection individually.

For further information, see Adding users and user groups for protection.