Creating workspaces

Managed Service Provider (MSP) admin users with sufficient permissions can create additional workspaces from channel workspaces. These additional workspaces can either be other channel workspaces managed by MSP admin users or direct child workspaces that belong to an MSP admin user's customers.

To create a new workspace:

  1. Sign into the Coro console .
  2. Select Manage Workspaces :

    Manage Workspaces

    The Manage Workspaces page appears:

    Manage Workspaces UI

  3. Select ACTIONS :

    Actions

  4. Select from:
    • Create Channel Workspace : Creates a new MSP channel workspace.
    • Create Child Workspace : Creates a new child workspace.

    The Create A Channel/Child Workspace dialog appears, similar to:

    Create workspace

  5. Configure the following workspace details:
Field Description Channel workspace Child workspace
Company name Enter the full name of the customer. Required Required
Display name Enter a suitable name for the workspace. A maximum of 30 characters are allowed. Required Required
Domain name Enter the full domain of the customer. Required Required
Parent workspace Select the parent workspace. Required Required
Administrator email Enter the email address of the person who is nominated as the admin user of the new workspace. Nominated admin users are invited to the workspace via email. If the nominated person is already an MSP admin user in the workspace hierarchy, they aren't added as an admin user in the new workspace. Required Required
Limit protected users Enter the maximum number of protected users that can be added to the workspace. N/A Optional
Scan Unprotected Users Enable this option to activate email malware and phishing scans for all protectable users in workspaces that are in Trial state. N/A Optional
Show disabled modules and add-ons Enable this option to display disabled modules and add-ons in the workspace. Disabled modules and add-ons can be enabled to access their full capabilities. Enabling modules or add-ons affects workspace billing. Optional Optional
Notifications Select from:
None: No workspace notifications are sent.
Only to admin users from {domain name} and users of this workspace: Workspace notifications are sent to all admin users associated with this customer domain and all users within this workspace.
All admin users: Workspace notifications are sent to admin users of all associated channel and child workspaces.		 Required Required
Important

Enabling Scan Unprotected Users impacts workspace costs.

  1. Select CREATE WORKSPACE .

    The workspace is created and an invitation is sent to the specified administrator email address. A confirmation dialog appears:

    Workspace created

  2. Select DONE .
note

You can only create additional workspaces while signed into an existing MSP channel workspace.