Creating workspaces

Managed Service Provider (MSP) admin users with sufficient permissions can create additional workspaces from channel workspaces. These additional workspaces can either be other channel workspaces managed by MSP admin users or direct child workspaces that belong to an MSP admin user's customers.

To create a new workspace:

1. Sign into the Coro console .
2. Select Manage Workspaces :

   

   The Manage Workspaces page appears:

   

3. Select ACTIONS :

   

4. Select from:
   • Create Channel Workspace - Creates a new MSP channel workspace.
   • Create Child Workspace - Creates a new child workspace.
5. Enter the company details:
   • Company name - Enter the full name of the customer.
   • Display name - Enter a name for the workspace. A maximum of 30 characters are allowed.
   • Domain name - Enter the full domain of the customer.
   • Parent workspace - Select the parent workspace.
   • Administrator email - Enter the email address of the person who is nominated as the admin user of the new workspace. Nominated admin users are invited to the workspace via email. If the nominated person is already an MSP admin user in the workspace hierarchy, they aren't added as an admin user in the new workspace.
   • Limit protected users (for child workspaces) - Enter the maximum number of protected users that can be added to the workspace.

   

6. Select NEXT .
7. Select the workspace settings:
   • Notifications (for child workspaces) - Select which admin users should receive email notifications. The options include:
     • None - Do not send notifications.
     • Only to MSP administrators of parent workspace - Send notifications to MSP admin users of the parent workspace.
     • Local and MSP administrators - Send notifications to MSP admin users of the parent workspace and admin users of the child workspace.
     • Only to local administrators - Send notifications to admin users of the child workspace.

     note

     This sets the notifications at the workspace level. Each admin user can customize their personal notifications in the user profile. For more information, see configuring notifications.

   • Show Contact Support Link (for channel workspaces) - Enable this option to display a link to Coro support in the workspace.
   • Scan Unprotected Users - Enable this option to activate email malware and phishing scans for all protectable users in workspaces that are in Trial state.
   • Show disabled modules and add-ons - Enable this option to display disabled modules and add-ons in the workspace. Disabled modules and add-ons can be enabled to access additional functionality.

   Important

   Enabling Scan Unprotected Users impacts workspace billing.

   Enabling modules or add-ons that were previously disabled impacts workspace billing.

   

   note

   When you create a channel workspace, PSA is enabled by default. For more information on PSA, see PSA overview.

8. Select NEXT .
9. Select the bundles and modules for your subscription:

   

10. Select NEXT .
11. Review your subscription and select CREATE WORKSPACE :

    

    The workspace is created and an invitation is sent to the specified administrator email address. A confirmation dialog appears:

    

12. Select DONE .