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Managing Workspaces

The Manage Workspaces portal allows Managed Service Provider (MSP) administrators to manage their respective customer workspaces.

MSP administrators and admin users with sufficient permissions manage the following workspace types:

  • Regular – Standalone workspaces assigned to direct customers and managed by admin users with sufficient permissions. Regular workspaces cannot serve as parents or containers for channel workspaces.

  • Channel – MSP workspaces that function as the parent/container of other channel and child workspaces. MSP administrators manage channel workspaces.

  • Child – Workspaces belonging to the customers of a MSP. MSP administrators manage child workspaces.

Accessing the Manage Workspaces portal

To access the Manage Workspaces portal:

  1. Sign into the Coro console.

  2. Select Manage Workspaces:

    Manage Workspaces

    The Manage Workspaces portal appears:

    Manage Workspaces UI

    The workspace list shows the currently signed-in workspace and all its corresponding descendant workspaces. You can filter the workspace list by Status, Modules, and Type:

    Filter workspaces

Channel hierarchy

Channel workspaces are organized into the following hierarchical structure:

Hierarchy

  • Root Channel: Coro creates this primary channel workspace from which descendant channel and child workspaces originate. MSP administrators oversee the entire network of descendant workspaces from this root channel.

  • Channel: MSP administrators create and manage channel workspaces directly from the root channel or from within other respective descendant channels. Each channel operates as a subordinate administrative center within the root channel's network, managing its own set of channel and child channels.

  • Child: MSP administrators create and manage child channels either directly from the root channel or from within other respective descendant channels. Child channels belong to MSP customers. MSP administrators cannot create additional workspaces from child channels.

See also: